7e777 Privacy Policy

Our Privacy Commitments

1. Information We Collect

When you register for a 7e777 account, deposit funds, or interact with our platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, national ID or passport number — required for KYC verification and age compliance (21+ only).
• Contact information: email address, phone number, and residential address — used to communicate account updates and for payment verification.
• Financial data: transaction history, deposit and withdrawal records, and the payment methods used (e.g. bKash, Nagad, Rocket, Upay, Mastercard, Visa).
• Technical data: IP address, device type, browser type, operating system, session timestamps, and geolocation data — collected automatically when you use our platform.
• Gameplay data: betting history, game preferences, session duration, wagering patterns, and bonus usage — used to improve platform performance and ensure fair play.

All data collection by 7e777 is conducted on a need-to-know basis. We do not harvest information beyond what is required to operate our services effectively and safely for players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all regions of Bangladesh.

2. How We Use Your Information

7e777 uses the personal information we collect strictly for the following purposes:

• Account creation and management: to register your account, verify your identity, and manage your profile settings on the 7e777 platform.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card networks, and to maintain accurate financial records.
• Customer support: to respond to inquiries, resolve disputes, investigate reported issues, and improve the overall quality of our support service to Bangladeshi players.
• Responsible gaming compliance: to monitor gameplay behavior, enforce deposit limits, identify signs of problem gambling, and apply self-exclusion tools when requested.
• Marketing and promotions: to send you relevant bonus offers, game updates, and platform news — only where you have provided explicit consent to receive such communications. You may opt out at any time.

3. Cookies and Tracking Technologies

7e777 uses cookies, web beacons, and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, keep your session active, and analyze how different parts of the site are used. We use three categories of cookies: strictly necessary cookies (required for the platform to function), performance cookies (which help us understand how users navigate the site), and preference cookies (which store your language and display settings).

You may disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may limit the functionality of some features on the 7e777 platform. We do not use cookies to collect personal data beyond what is described in this policy.

4. Information Sharing and Disclosure

7e777 does not sell your personal data. We may share your information with trusted third parties strictly under the following limited circumstances:

• Payment processors: we share the minimum necessary financial data with licensed payment service providers — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, and BRAC Bank — solely to complete your requested transactions.
• Legal compliance: we may disclose personal data to regulatory authorities, law enforcement agencies, or judicial bodies if we are legally required to do so, or to protect the rights, property, or safety of 7e777, its users, or the public.
• Platform service providers: strictly vetted third-party vendors who help us operate technical infrastructure (e.g. hosting, analytics, fraud detection) are given access only to the data required for their specific function, and are contractually bound by confidentiality obligations.

We require all third parties that process your data on our behalf to implement appropriate technical and organizational security measures, and to handle your information solely in accordance with our instructions.

5. Payment Data and Financial Security

All financial transactions on 7e777 are processed through SSL-encrypted payment gateways. Sensitive card data — including full card numbers, CVV codes, and PIN information — is never stored on 7e777 servers. When you use bKash, Nagad, or Rocket, the mobile financial service handles authentication on its own secure infrastructure; 7e777 receives only a confirmation token that the transaction was completed.

We maintain transaction records for a minimum period required by applicable financial regulations. These records are used exclusively for dispute resolution, fraud investigation, and statutory compliance — never for commercial profiling purposes.

6. Data Security Measures

7e777 employs industry-standard technical and procedural security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, role-based access controls limiting who can view personal data internally, regular security audits and penetration testing of our infrastructure, and multi-factor authentication requirements for platform administrators.

While we apply rigorous security controls, no digital platform can guarantee absolute security against all possible cyber threats. If you suspect any unauthorized access to your 7e777 account, please contact our support team immediately at [email protected] so that we can take prompt action to secure your account.

7. Your Rights Over Your Personal Data

As a 7e777 user, you have meaningful rights over the personal data we hold about you. These rights include:

• Right of access: you may request a copy of all personal data 7e777 holds about you at any time, free of charge, by contacting our support team.
• Right to rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request a correction without undue delay.
• Right to erasure: under certain conditions, you may request the deletion of your personal data — for example, when it is no longer needed for the purpose it was collected, subject to any legal retention obligations.
• Right to withdraw consent: where our processing of your data is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing that occurred before the withdrawal.

To exercise any of these rights, please write to us at [email protected] with the subject line "Data Rights Request" and your registered account email address. We will acknowledge your request within 3 business days and resolve it within 30 days.

8. Data Retention

7e777 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. In practice, your account data is retained for the duration your account remains active, plus an additional period of up to 5 years following account closure to meet standard financial recordkeeping requirements.

Once the applicable retention period has expired, personal data is securely deleted or anonymized so that it can no longer be associated with any individual. Marketing data, such as email communication preferences, may be retained separately in a suppression list to prevent unwanted re-contact.

9. Third-Party Links and Services

The 7e777 platform may reference game studios and software providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi as part of our game catalog descriptions. These providers operate independently, and any data interactions you have directly with their embedded game interfaces may be subject to their own privacy terms. 7e777 is not responsible for the data practices of third-party game providers beyond what is governed by our service agreements with them. We encourage you to review the privacy policies of any third-party service you interact with.

10. Age Restriction and Minors

7e777 is strictly an adult-only platform. Players must be 21 years of age or older to register, access, or use any of our gaming or betting services. We do not knowingly collect or process personal data from individuals under 21 years of age. If a parent or guardian believes that a minor has provided personal information to 7e777 without proper consent, they should contact us immediately at [email protected] so that we can investigate and promptly delete that data.

We use age verification tools during the registration process and conduct additional KYC checks where required to ensure compliance with our 21+ age policy across all of Bangladesh.

11. Changes to This Privacy Policy

7e777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, we will notify registered users via the email address associated with their account at least 7 days before the changes take effect.

Your continued use of the 7e777 platform following any posted update to this policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and contact support to discuss account closure options.